Pet Grooming Terms and Conditions

Current Vaccinations/Veterinarian Information:  By using our services, owners verify their pets are current on Rabies, Distemper and Parvo-Virus. Proof  of  Vaccination  shall  be provided  upon  request. 

Satisfaction Guarantee: Our  groomer  will  go  over  what  will  be  done  and  discuss  options  and  additional services  that  might  be  needed.  We  pride  ourselves  in  the  quality  of  our  styling;  sometimes,  corrections need  to  be  made  and  we  will  welcome  pet  parents  back  for  a  quick  fix  on  the  NEXT  DAY  ONLY.  Your  dog must  be  in  “just  groomed”  condition.  If  your  dog  is  past  the  next  day  only  or  if  the  dog  is  deemed  un- groomable  without  a  bath  you  will  be  subject  to  a  full  grooming  charge.  Quick  fix  appointments  must  be made  with  the  same  groomer. 

Aggressive Pets:  If  your  pet(s)  bite,  has  bitten,  or  is  aggressive  to people,  other  pets  or  specific grooming procedures  you  must  notify  the  groomer.  Muzzles  may  be  used  if  necessary.  Muzzling  will  not  harm  your pet,  and  protects  both  the  pet  and  the  groomer.  Reu’s Corner, LLC, reserves the right to refuse/stop services  for  such  pet(s)  at  any  time  before  or  during  the  grooming  process,  and  charge  a  handling  fee  for aggressive  dogs  in  addition  to  the  regular  grooming  charge.  If  the  pet  should  bite,  the  owner  agrees  to be  responsible  for  any  and  all related  medical  bills,  recovery  costs, loss  of  income  and  equipment damage. 

Mat Removal: Pets  with  matted  coats  need  extra  attention  during  their  grooming  session.  Mats  left  in  a pets  coat  only  grow  tighter,  and  can  strangle  the  pet’s  skin,  or  eventually  tear  it  open.  Mats  can  be  very difficult  and  painful  for  the  pet  to  remove,  and  may  require  the  pet  to  be  shaved.  In  some  cases  pets may  also  exhibit  brief  behavioral  changes.  Prevention  by  scheduling  regular  grooming  appointments  or at  home  brushing  is  the  best  defense  against  matting.  There is an extra charge for de-matting depending on the severity of the mat. 

Accidents: There  is  always  the possibility  an  accident  could  occur. Grooming  equipment  is  sharp,  even though  we  use  extreme  caution  and care  in  all  situations,  possible problems  could  occur  including cuts,nicks,  scratches,  quacking  of nails,  etc.  In  most  cases  this  can happen  when  a  pet  is  wiggling  or moving around.  If  you  arrive  to  pick up  your  pet  and  they  are  still  being groomed,  please  do  NOT  talk  to them  or allow  them  to  see  you  as this  usually  causes  them  to  move. Every  effort  will  be  made  to  insure  your  pet is  groomed  as  safely  as possible,  but  an  excited  pet  can  be dangerous  to  continue  to  work  on. If  you insist  on  talking  to  your  pet,  or the  groomer,  we  reserve  the  right  to  end  the  grooming  session,  even  if the  groom  is  not  completed,  and  the  full  grooming  price  will  be  charged. 

Parasites: If  you  suspect  your  pet  has  fleas  or  ticks,  you  must  notify  the  groomer.  Flea  infestation  can lead  to  tapeworm  and  other  health  problems.  We  do  offer  effective  products  and  can  apply  treatment  if requested.  If  fleas  or  ticks  are  found  during  the  grooming  process,  your  pet  will  receive  a  flea  bath  to  kill the  parasites  and  an  extra  charge  will  be  applied.  Ticks  found  will  be  removed  and  an  additional  charge may  be  applied.  If  ticks  are  found,  we  strongly  suggest  you  have  your  pet  tested  for  Lyme  disease  or other  tick  borne  illnesses.  Please  note  that  parasites  are  a  health  hazard  to  your  pet  as  well  as  humans. 

Hold Harmless Agreement: By  using our services,  you  (or  your  Agent)  agree  to  hold Reu’s Corner,LLC,  it’s  owners,  and  employees  harmless  from  any  damage,  loss,  or  claim  arising  from  any condition  of  the  serviced  pet(s),  either  known  or  unknown  to  Reu’s Corner, LLC.  It  is  also further  understood  and  agreed  the  terms  of  this  agreement  can  change  at  any  time,  without  notice,  and will  overwrite  any  and  all  prior  contracts  or  releases. 

Late Pick-Ups: Please  be  on  time  to  pick-up  your  pet(s).  We  work  by  Appointment  and  do  not  have  the staff  or  facilities  for  your  pet  to  stay  after  the  groom  has  been  completed.  To  enforce  this  policy,  a  $50 kennel  fee  may  be  added  to  your  invoice. 

No-shows and Cancellations: No  shows,  last  minute  cancellations  (less  than  24  hour’s  notice)  or continual  re-scheduling  are  subject  to  a  $25.00  fee  per  pet  which  will  be  added  to  your  next appointment.  You  may  reserve  another  appointment  by  credit  card  for  a  full  groom  and  the  no-show fee.  Please  be  respectful  of  our  time  as  we  are  a  by-appointment  business,  and  another  client  could have  taken  your  appointment  if  we  knew.   

Cancellations during Holiday weeks will result in a $50 no show fee and pre-payment may be needed prior to ALL future appointments. 

Returned Check Policy: Checks  that  are  returned  are  subject  to  a  $25.00  Service  Free.  Future appointments  must  be  paid  in  Cash  or  Credit  Card  PRIOR  to  the  start  of  your  pet’s  next  appointment.   

I  have  read  and  agree  to  the  policies  of  Reu’s Corner, LLC  for  my  pet(s).  A  copy  is  available  upon  request  for  your  records.